Privacy Policy

Last Updated: November 2026

Refrigerator Repair Pros ("we," "our," or "the Platform"), accessible at https://refrigeratorrepairnow.online, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy details our practices regarding information collection, usage, disclosure, and data security.

1. Information We Collect

We collect information to facilitate refrigerator repair inquiries and contractor referral matching:

• Information You Provide Voluntarily: When you submit an online inquiry or call our central phone dispatch, we collect contact information including your full name, telephone number, service postal ZIP code, appliance brand, and reported refrigerator symptoms.
• Automated Technical Data: When you navigate our website, we may collect standard server logs, browser type, operating system, referring URL, pages visited, and anonymized interaction metrics to ensure website performance and accessibility.
• Telephone Call Metadata: When you call our toll-free phone number, telecommunications carriers log basic call routing metadata (such as calling number, call time, and duration) to facilitate connection with local dispatchers.

2. How We Use Your Information

Your information is used solely for legitimate business purposes:

• To route your service inquiry to participating independent refrigerator repair technicians serving your postal locality.
• To allow matched service providers to contact you directly via phone or SMS to schedule diagnostic appointments and confirm arrival windows.
• To verify geographic coverage availability in our master location registry.
• To detect and prevent fraudulent form submissions and ensure website security.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third-party data brokers or marketing agencies.

Because Refrigerator Repair Pros is a contractor referral matching platform, submitting a service inquiry or calling our phone line constitutes your explicit request and authorization for us to share your provided contact details (name, phone number, ZIP code, and appliance issue) with participating independent local appliance repair service providers so they may contact you to fulfill your repair request.

4. Data Retention & Security

We implement industry-standard physical, administrative, and technical safeguards—including HTTPS encryption in transit—to protect personal data against unauthorized access, alteration, or disclosure. Inquiries are retained only as long as necessary to process service coordination and satisfy legal compliance requirements.

5. Your Privacy Rights

Depending on your jurisdiction (such as California under the CCPA/CPRA), you may have the right to request access to personal data we hold about you, request deletion of your information, or opt out of specific communications. To submit a privacy request, please contact us via our Contact Page.

6. Updates to This Policy

We may periodically update this policy to reflect operational, legal, or regulatory changes. The "Last Updated" timestamp at the top of this document indicates the effective date of the current version.